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Trust & security

Your data, your workspace, under your control

No jargon and no certifications we don't hold: just a plain account of where your data lives, who can reach it, and how the AI count actually works.

Where your data lives

Your workspace data is hosted in the EU/UK. It's a true statement about where the rows physically live, not a marketing flourish.

  • Database region is EU/UK
  • Images used for a quote are processed to produce the count, not sold or shared

Sign-in & encryption

Access is protected by secure authentication, and data moves over encrypted connections (HTTPS/TLS) like any modern web app.

  • Secure authentication with role-based access
  • Encrypted in transit over HTTPS

Workspace isolation

Each business is its own workspace. Row-level security scopes every read and write to the workspace that owns it, so one business can never see another's leads, quotes or customers.

  • Row-level security, scoped per workspace
  • Roles control who on your team can see what

Export or delete, anytime

Your data is yours. You can export your workspace data or delete your account from Settings, no email ticket, no waiting.

  • Self-serve export from the account settings
  • Self-serve account deletion

How the AI window count works, and where it stops

The count is produced from publicly available imagery of the address (map, satellite and street-level views). The AI identifies visible windows across the elevations it can see and reports a count with a confidence level. The homeowner always confirms before anything is sent.

  • Uses the façades visible in public imagery; hidden sides are estimated, never invented
  • Low-confidence or out-of-area properties are flagged for manual review, not priced blind
  • The customer confirms the window count and details before submitting
  • It's an estimate to start the conversation, not a guaranteed measurement

Reliability

The platform is monitored with automated health checks, and a background scanner surfaces errors so they're caught quickly. If something ever goes wrong with your account, a real person responds: email robin@squeegify.co.uk.

Questions about data, security or deletion? robin@squeegify.co.uk, or read the privacy policy.